JoAnne joined ZSA in 2009. As a Support Services Consultant, she specializes in placing legal administrative assistants, paralegals, corporate secretaries, office managers and other administrative staff.

Originally from Oshawa, Ontario, JoAnne obtained her honours degree from the Legal Administrative/Law Clerk diploma program at Durham College in Oshawa. She began her career as a Legal Assistant with McCarthy Tetrault in Toronto. JoAnne relocated to the west coast in 2002 and has specialized in recruitment since 2007. She takes the time to understand both the needs of her clients and candidates, making every effort to secure the right fit. It is a combination of JoAnne’s experience, industry knowledge and her personal touch that continue to make her successful in legal recruitment. In addition to recruitment, JoAnne speaks at events hosted by Capilano University aimed at providing paralegal students with current market information as well as tips on preparing their resume and interviewing skills.

Holly Buys

Candidate

Joanne assisted me in obtaining a position as the Assistant to the VP of Legal and Corporate Secretary for Silver Wheaton Corp. I was referred to ZSA through a friend of mine who used ZSA (JoAnne Peppiatt) as her recruiter and also had good results. Firstly, I found JoAnne to be very professional. I liked that JoAnne contacted me with job opportunities that were very specific to my working back ground. It has been a long time since I’ve been in the job market and JoAnne had very good and useful information with respect to the interviewing process that I believe actually helped me to secure the job. JoAnne has such a nice and calm personality that put me at ease during a very stressful time. I actually signed up with a couple of other recruiters but nothing materialized through them. ZSA (JoAnne) was excellent compared to the other recruiters that I’ve used. I would use the services again and I will definitely refer ZSA and JoAnne to others.

Korrie Leong

Candidate

The position I obtained with the help of Joanne was as a Legal Administrative Assistant. I had tried several other agencies regarding positions that they had advertised but they were slow in contacting me. I found Joanne to be extremely helpful. She gave me a good idea of what the company was looking for and gave me good advice as how to stand out from the other candidates (i.e. she advised me to send a thank you letter to the employer after the interview). She was also very attentive by checking up on me to make sure I enjoyed the place where I obtained the position. I’ve used recruiters before and I found ZSA provided more personal interest in their candidates and kept them more informed as to positions they thought would suit them. I've found that other recruiters will contact you at first but if they don't think that you suit a position they will not keep in contact with you further. Thanks again JoAnne and ZSA!

William Gemmell

Chief Operating Officer | Chandler Associates Architecture

'JoAnne has been providing my firms with recruiting services since 2007. I continue to call upon JoAnne for our recruiting needs because she consistently demonstrates her commitment to our success, she is a pleasure to work with, and she gets the job done well every time. Thank you JoAnne!'

Kerri Antifaev

AHBL

'The nature of the position we were hiring for was Accounts Manager (Collections) and LAA. I really enjoyed working with Joanne Peppiatt, as she consistently provided very good service and quality applicants. In addition, Joanne is very professional, and I never felt like she was trying to sell me an applicant. Joanne is great with following up and staying connected. I’ve always had great success with ZSA and would use their services again.'

Andrea Pantages

Administrator | Mandell Pinder LLP

The nature of the position for which we were hiring for was a Secretary/Receptionist. I really like working with JoAnne. She is very professional and I particularly like how responsive she is (considering a lot of times it's a last minute placement and we need an answer quickly). ZSA is very efficient and I would use their services again!

Elizabeth joined ZSA in 2008. As a Support Services Consultant, she assists law firms and corporate legal departments in the recruitment of Legal Administrative Assistants, Paralegals, and Law Firm Management.

Prior to joining ZSA, Elizabeth obtained a Bachelor of Arts degree with a major in English Literature and a minor in Biological Science from the University of British Columbia. Seeking new challenges, Elizabeth now handles recruitment assignments for many of Canada’s leading law firms and companies, and is actively involved with the BC Paralegal Association and the BC Legal Management Association. She speaks at events hosted by Capilano University as well as the BCPA aimed at providing legal staff with current market information and can often be found enjoying Vancouver's outdoor activities such as hiking, sailing and snowboarding.

Allison Lum

Candidate

I was hired as a Legal Administrative Assistant - Securities and Corporate Law. I had decided to casually start looking for a position to see what other opportunities were out there. Elizabeth was the first person I contacted and the first step I took. I would rate my experience with Elizabeth as top notch. Over the years, I have met with several recruiters from various agencies and no one by far has compared to Elizabeth. Elizabeth is the only person that took the time to get to know me and truly cared about placing me with a company that was the right fit. She actually cold called the firm because she had them in mind for me as she felt we would be a good fit - and she was right. Elizabeth is the only recruiter that didn't look at me and think, "how much money can I make off of her" and seemingly treated me the same as if she would treat someone who would demand a higher salary. I have met with 3 other recruitment agencies in the legal field and none of them come close to the type of service I received from ZSA. I would definitely use ZSA again!

S.A

Candidate

With Elizabeth’s assistance I was hired as an immigration paralegal. I had mentioned to Elizabeth that I was looking for a new challenging position. I was notified of the available position as soon as it was posted by Elizabeth. Elizabeth is a joy to work with. She is professional and committed. I especially appreciated her constant follow up and input with respect to the position. Overall in comparison with recruiters I’ve used in the past, I found ZSA recruiters to be truly dedicated. I was satisfied with my experience. I would absolutely consider using the services of ZSA again.

Tania Moore

Candidate

I was hired as a Legal Administrative Assistant. I engaged ZSA after applying for a posting on Workopolis and being contacted by Elizabeth Borrill. I met with Elizabeth and she described the services offered by ZSA and jobs she had available, as well as future possibilities. I would rate Elizabeth Borrill as outstanding! She is very bright, proactive and accessible. My HR manager at Borden Ladner Gervais LLP commended me upon my choice in going with Elizabeth by stating that I made a great decision, as she works with Elizabeth often and she is a great person. Elizabeth was invaluable to me and I am grateful to her for her outstanding efforts. I have not used other recruiters in the past but I know a good recruiter when I meet one and Elizabeth is excellent. My overall experience with ZSA was excellent and I would definitely use the services of Elizabeth and ZSA again!

Montana Anderson

McMillan

With the assistance of Elizabeth, I was hired on as a Legal Administrator at McMillan. I contacted ZSA as a result of its good reputation and quick response time. Previous to that I looked through job listings on Craig List and inquired on various job work sites with little success. Elizabeth was professional and informative. She never gave up on me and was always positive. Overall, it was a pleasure to work with her and I would highly recommend her services! I’ve used recruiters in the past who were always slow to respond. I was very impressed with ZSA and there is nothing that could have improved my experience. I would certainly use ZSA again.

Lily Pollard

Manager, Human Resources/McMillan LLP VAN

McMillan hired a couple of new candidates over the past couple of months, which included both a paralegal and an administrative assistant. I have been working with ZSA for years, and I appreciated that both Elizabeth and JoAnne worked for us as a team. My experience in working with Elizabeth was excellent. She is very thorough, she gives great feedback and I’d overall I would give her a ten out of ten. What I found particulary helpful was her ability to provide ongoing feedback, her ability to listen to our needs, her quick response time regarding the status of our search and the great candidates we received. I really enjoy using ZSA and it stands out compared to other agencies. I will definitely use the services of ZSA again!

Megan Hamilton

Director of Operations, stevensVIRGIN

ZSA had introduced a candidate to me in March when I did not have a position to fill. I interviewed the candidate and really liked her so when I needed to fill a position in June, I immediately thought of this candidate from ZSA – she was the only person I interviewed for this position. Elizabeth is always extremely helpful and invests time to get to know me, the firm and the positions available. She always has her eye out for the next right fit. Elizabeth follows up promptly and responds immediately to keep things moving. It was a busy time for me and she worked out the details seamlessly and didn’t mind calling me after hours to get the job done. I have used other recruiters in the past, but I have found that ZSA takes a more professional and personalized approach. I would definitely use the services of ZSA again!

Leanne Viola

Schneider Electric/Xantrex Technologies

'Elizabeth Borrill has been able to provide us with some top quality legal candidates within a short time-line this year as well as in 2010. She is energetic, friendly and extremely professional. I have definitely enjoyed working with Elizabeth and her team!'

Adel Tagirova

Bacchus Law Corporation

'I have been working with Elizabeth Borrill at ZSA on a number of occasions and would like to take a moment to thank Elizabeth for the incredible service she has provided. Elizabeth always puts clients first to get the job done right. You can always rely on her to send you exceptional applicants. I would highly recommend any business seeking employees to use the services provided by Elizabeth at ZSA.'