I engaged ZSA because of a previous positive experience. I dealt with Charline Guay and my experience with her was excellent. Charline advised how to supplement my resume so as to make it more accurate and updated.  Her guidelines were also helpful at each step of the process.  What I found particularly helpful was her continuous follow ups and availability to address my concerns.  I have used previous recruiters in the past but ZSA relates much more to my legal needs.  The firm also represents great clients for stronger relationships.